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Secure activation
Secure activation
24/7 support
24/7 support
Covers multiple networks
Covers multiple networks

FAQs

What is an eSIM?
An eSIM is a digital SIM card that allows you to activate a mobile data plan without using a physical SIM. You can install it directly on your compatible device and connect instantly when you arrive at your destination.
Is my phone compatible with eSIM?
Most modern smartphones support eSIM technology, including iPhone XS and newer, Google Pixel 3 and newer, and Samsung Galaxy S20 and newer. Check your device settings or contact your manufacturer to confirm compatibility.
When should I activate my eSIM?
We recommend installing your eSIM before you travel, while connected to WiFi. You can then activate it when you arrive at your destination to start using mobile data immediately.
Can I keep my regular phone number?
Yes! Your eSIM provides data connectivity while your regular SIM card keeps your phone number active. You can receive calls and texts on your regular number while using eSIM data.
How long does it take to set up an eSIM?
Setting up an eSIM takes just a few minutes. Simply scan the QR code we provide, follow the on-screen instructions, and you're ready to connect.
What happens if I run out of data?
You can easily purchase additional data through our app or website. Top-ups are instant and you'll be back online within minutes.
Can I use one eSIM in multiple countries?
Yes! We offer regional and global eSIM plans that work across multiple countries. Check our destination coverage to find the best plan for your travel itinerary.